FAQS
WHEN WILL MY ORDER TO ARRIVE?
Because everything is lovingly hand done, please allow up to 7-10 days for order fulfillment and shipping.
HOW MUCH DOES SHIPPING COST?
Currently I offer a USPS First Class Flat Rate ($4.00) or USPS Priority Shipping ($7.00)
DO YOU ACCEPT RETURNS?
Return Requests must be made within 30 days of order. Please email tuccicursive@gmail.com if you need to return your product. Ship products back in the condition it arrived. Return Shipping is at buyer’s expense. Refunds processed when shipment is received.
WHAT SHOULD I DO IF MY PACKAGE IS LOST?
Please report your lost or stolen shipment within 10 days of delivery date. If you have a package that was marked as delivered but you have not yet received it, first please check with your neighbors or reception / front desk and/or local post office. Contact me at tuccicursive@gmail.com with order number.
I am not responsible for refunding or reshipping lost orders due to an incorrect address at checkout.
DO YOU SHIP OUTSIDE OF THE US?
Currently, I can only ship within the United States.
DO YOU OFFER WHOLESALE?
Reach out to tuccicursive@gmail.com
MORE QUESTIONS?
Reach out to tuccicursive@gmail.com or use the Contact Form!